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Hollywood Heaven does not offer any cancellations when booking entertainment for an event. When a client has booked any entertainment via e-mail, verbal or fax this is considered legal and binding, non cancelable and non transferable. Refunds are also non-refundable. Our talent is very sought after and when a client has booked entertainers for their events other events from other clients have been turned down to secure them for you. For additional information please contact our sales office.